Case Study - Saving 60 Hours of Work Per Month in Just 18 Hours
Founded in 2015, BioNaissance is a leader in lawn treatment in the Quebec region. In 2023, the company adds Estrie and Abitibi to its serviced territories. Faced with this rapid growth, the company turns to automation to improve its sales process.
- Client
- BioNaissance
- Year
- Service
- Automation, Web Development
- hours of work saved per month
- 60
- development hours
- 18
Overview
The lawn treatment industry is booming. BioNaissance, a Quebec-based company, has excelled by providing quality service and investing in the automation of its processes.
Being a volume-driven industry, it's crucial to reduce the number of manual operations required to run the business.
The company uses a Quebec-based CRM to manage its clients, prospects, and operations.
Having acquired a new website in 2023, it wasn't connected to the CRM. Therefore, the company had to manually enter contracts and price inquiries into the CRM. This process was time-consuming.
The project's goal was to eliminate these manual tasks that could be repeated up to 1000 times per month.
Execution
The major challenge of this project was integrating with the CRM. The CRM is on-premises and uses outdated technologies that aren't easily integrable with web services.
We had to build a custom backend service that connects to the CRM and automatically enters contracts and price inquiries into the CRM.
Next, we modified the new website to send data to the backend service when an order is placed or a price inquiry is made.
The project was completed in 18 development hours over 2 weeks, resulting in a quickly executed project that saves 60 hours of work per month.
What We Did
- Automation
- .Net
- Wordpress
- Integration with legacy services
Before working with Jean-Raphaël, I had many manual tasks within the company. Now, many things have been automated.
After working with Jean-Raphaël, our sales team has much more time to focus on the important things.
If you are looking for someone to help you with the automation of your tasks, I highly recommend Jean-Raphaël.
Co-founder of BioNaissance